Customer Service Advisors Jio Recruitment 2025
Job Overview
Reliance Jio has released a new private job notification for the role of Customer Service Advisors / Operations. This opportunity is suitable for candidates looking for work-from-home employment in the customer service and operations domain. The position focuses on delivering a world-class digital experience to customers by resolving queries, supporting onboarding processes, and ensuring smooth service activation.
The role is open to both freshers and experienced candidates. Applicants with a minimum qualification of 12th pass or any graduate degree are eligible to apply. This job offers a monthly salary in the range of approximately Rs 25,300 to Rs 41,600, depending on role requirements and experience. Since the work location is remote, candidates from across India can apply.
This recruitment drive supports the Digital India movement by strengthening customer interaction systems and improving service quality through real-time resolution models and self-service platforms.
Organization Details
Reliance Jio is one of India’s leading digital service providers, offering telecom, digital, and technology-based services to millions of customers across the country. The organization focuses on innovation, digital inclusion, and customer-centric solutions. Through continuous expansion of its digital infrastructure and customer support systems, the company aims to provide seamless connectivity and service experiences.
The customer service team plays a critical role within the organization by acting as the primary point of contact for customers. The team supports large-scale operations, manages customer onboarding, ensures timely activation of services, and addresses issues related to SIM provisioning and digital platforms.
Eligibility Criteria
Candidates applying for the Customer Service Advisors / Operations role must meet the following eligibility requirements:
- Educational Qualification: Candidates should have passed 12th standard or possess any graduate degree from a recognized board or university.
- Experience: Both freshers and experienced candidates are eligible to apply.
- Mode of Work: The position is remote, and candidates should be comfortable working from home.
- Skill Requirements: Applicants should be capable of interacting with customers, understanding their problems, and taking appropriate action to resolve queries in real time.
Only the qualifications and experience mentioned above are required. No additional certifications or technical qualifications have been specified in the notification.
Age Limit
The official notification does not specify any age limit for applying to this role. Candidates are advised to refer to the official application link for any updates or clarifications related to age eligibility.
Selection Process
The selection process details for the Customer Service Advisors / Operations role have not been explicitly mentioned in the notification. Candidates are advised to apply through the official link provided. Further information regarding screening, interviews, or assessment stages, if any, will be communicated by the organization to shortlisted candidates.
Salary
Selected candidates for this role will receive a monthly salary ranging from approximately Rs 25,300 to Rs 41,600. The salary may vary depending on experience, role responsibilities, and internal company policies. This compensation structure makes the position suitable for both entry-level candidates and those with prior experience in customer service or operations.
Important Dates
- Last Date to Apply: 2nd January
Candidates are advised to complete the application process before the last date to avoid any technical issues or delays.
Application Fee
There is no information provided regarding an application fee for this recruitment. Based on the details available, candidates are not required to pay any fee to apply. Applicants should rely only on the official application link and avoid unauthorized sources.
How to Apply
Interested and eligible candidates can apply for the Customer Service Advisors / Operations position by following the steps below:
- Visit the official application link provided below.
- Read the job description and eligibility details carefully.
- Fill in the application form with accurate personal, educational, and professional details.
- Submit the application as per the instructions given on the website.
Official Application Link:
Candidates are advised to keep a copy of their application details for future reference.
