Sagility Walk-In Drive 2025: Dedicated Customer Support (Non-Sales Role)
Looking for a rewarding, stable, and world-class career in customer support? ✨
Sagility, one of India’s top BPM (Business Process Management) companies, is conducting a Walk-in Drive in Bangalore for the Customer Support (Non-Sales) role.
This is your chance to join a global organization that offers growth, stability, and a professional environment—without any sales pressure.
💼 Job Overview
- Company: Sagility Business Services Pvt. Ltd.
- Role: Dedicated Customer Support (Non-Sales Role)
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Industry: BPO / BPM
- Work Mode: Work from Office
- Location: Bommanahalli, Bengaluru Urban, Karnataka, India
- Maximum Age Limit: 34 years
- Education: 10+2 / 10+3 / Any Graduate / Postgraduate
- Shift: US Night Shifts & Rotational Shifts
🌍 About the Role
This is a Non-Sales Dedicated Customer Support Role, focused on Claims Fulfilment and Process Support in a World-Class Work Environment.
The role involves supporting insurance processes — reviewing, investigating, adjusting, and resolving customer claims efficiently and professionally.
You’ll work closely with team members to ensure claims are processed accurately and customers receive the best possible service experience.
🧾 Roles and Responsibilities
- Understand and follow all standard professional policies, procedures, and compliance guidelines.
- Process insurance claims and handle customer calls in accordance with internal quality standards.
- Ensure adherence to SLAs (Service Level Agreements) and maintain high-quality performance scores.
- Review, investigate, and resolve claims accurately and within specified timelines.
- Meet assigned productivity and quality goals consistently.
- Maintain punctuality, attendance, and professionalism.
- Build positive working relationships with peers and supervisors.
- Maintain integrity and ethical conduct — zero tolerance for misconduct.
- Learn cross-functional areas to develop broader process understanding.
🎓 Eligibility Criteria
- Education:
- 10+2 / 10+3 / Any Graduate / Postgraduate
- Experience: Freshers and experienced professionals can apply
- Age Limit: Up to 34 years
- Shift: Must be flexible for US Night Shifts and Rotational Shifts
- Key Requirement: Strong English communication skills (verbal & written)
🎁 Benefits and Perks
- 🚖 Two-way cab facility for safe and convenient commute
- 📅 5-day work week with 2 fixed weekly offs
- 💰 Attractive incentives and performance-based rewards
- 🌙 Night shift allowance for employees working in US shifts
- ❤️ Comprehensive Medical and Life Insurance coverage
- 🏢 5-STAR rated infrastructure and ergonomic workspace
- 🌱 Excellent career growth opportunities within the BPM industry
📍 Walk-In Venue Details
Sagility Business Services India LLP
Ground Floor, No. 23 & 24, AMR Tech Park, Block 2A,
Bengaluru Urban, Bommanahalli,
Karnataka, India
📞 Contact Details
For more details, reach out to:
📞 Recruiter: Salman Ahmed
📧 Email: salman.ahmed@sagility.com
Note:
- No recruitment fees are charged at any stage of the hiring process.
- Beware of fraudulent job offers or fake recruitment calls.
- Report any suspicious activity directly to Sagility.
✨ Why Join Sagility?
Sagility is known for its employee-friendly policies, robust training programs, and career development opportunities. Working here means being part of a team that values customer satisfaction, operational excellence, and personal growth.
With world-class facilities and a strong work-life balance, Sagility offers one of the best environments for freshers and professionals in the BPO industry.
📢 Conclusion
If you’re seeking a non-sales, customer-focused role in a reputed global organization, Sagility’s Walk-in Drive 2025 is the perfect place to start. With professional training, growth opportunities, and great employee benefits, this is a chance to build a rewarding career in the BPM industry.
Visit the venue directly with your resume and start your journey with Sagility today!
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